Ecoease will dispatch secondary double glazing goods within 10-14 days of receiving your order.
All shortages/discrepancies must be reported with in 24 hrs of receipt of goods.
Due to the bespoke nature of the product any cancellations should be notified to us as quickly as possible and no later than 24 hours from order being placed. A cancellation charge of 5% of the total sum will be charge and the remainder of the invoice amount refunded.
Any goods found to be faulty or not to specification/order will be replaced within 7 days of our being informed of same. These good will remain the property of Ecoease and uplifted unless otherwise agreed.
Refunds will be processed within 3-5 working days.
Delivery to mainland UK of any orders over £100 is included in the price however, certain Highland postcodes may incurr a small charge. Offshore deliveries will be charged.
2 Blair Road