FAQ’s

Frequently asked questions about Ecoease secondary glazing systems. Here are some of the questions we often get asked… If your question isn’t covered please use the Live Support button (right hand column) or you can send us a message using the “Ask A Question” form on the page footer.

Q. Can I remove my Ecoease Secondary glazing and replace it easily?

A. Yes, The panel is held on by a magnetic edging strip which has a thin white painted steel strip attached to it magnetically. The white steel strip is self-adhesive and this is what remains on your window frame when you remove the panels in summer. The panels can then be easily put back up magnetically.

Q. My windows have wooden frames. How does your system attach to this?

A. The edging strips have a magnetic back, attached to which, magnetically, is a thin white painted steel strip. This has a self adhesive backing to allow it to be attached to your window frame. This means that when you remove the panels, all that is on your white window frame is a thin white strip.

Q. How wide is the edging strip?

A. The edging strip is 18mm wide.

Q. How thick is the clear PET?

A. It is 3mm thick.

Q. What if I have dark stained wood window frames?

A. You would use our dark brown magnetic tape. This sticks straight onto the clear PET panel and shows through as a dark brown line. The opposing magnet on your window frame is also dark brown. The tape is 13mm wide ( ½”).

Q. I’m not comfortable with metric measurements; can I order in feet and inches?

A. If you measure your window frames in inches then multiply by 25.4 – hey presto you will have millimetres. E.g. 1” = 25.4mm – or – 10 “ = 254 millimetres. If you’re still not comfortable, call us and we can take your order in feet and inches over the telephone. (we are bi-lingual!)

Q. I have handles on my windows which stick out over where the clear panel would sit. Can I still use your product?

A. Unfortunately not. It’s one problem we haven’t found an answer to………………yet.

Q. My major problem is condensation. Will your product solve this?

A.  Condensation is caused by warm humid air hitting a cold surface. It then reaches what is known as a dew point and the moisture in the air condenses onto the cold surface. PET is an inherently warm material and the warm air does not therefore reach the point where condensation is formed. It may be of interest to know that we originally developed this product to save energy cost effectively, but now 60% of our sales is to prevent condensation!

If your question isn’t covered please use the Live Support button (right hand column) or you can send us a message using the “Ask A Question” form on the page footer.

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